Privacy Policy

Last updated: February 2026

akuson akuson (hereinafter "aküson", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679) and Greek Law 4624/2019.

1. Data Controller

Data Controller: akuson akuson Registered office: Athens, Greece Contact email: hi@akuson.art

2. Data We Collect

2.1 Data you provide directly

When you place an order or contact us, we collect:

• Identification data: Full name
• Contact details: Email address, telephone number
• Shipping details: Postal address, city, postal code, country
• Payment details: Processed directly by the payment provider (not stored on our servers)

2.2 Data collected automatically

When you visit our website:

• Technical data: IP address, browser type, operating system
• Usage data: Pages visited, time spent
• Cookies: See Cookie Policy

3. Purposes of Processing

We process your data for the following purposes:

4. Data Transfers

4.1 Categories of recipients

Your data may be transferred to:

• Courier companies for order delivery
• Payment service providers for payment processing
• Cloud service providers for website hosting
• Accountants/tax advisors for tax purposes

4.2 Transfers outside the EU/EEA

In the event of data transfers outside the European Economic Area, we ensure an adequate level of protection through:

• EU Standard Contractual Clauses
• Adequacy decisions of the European Commission

5. Data Retention

We retain your data for the period required to fulfill the purposes of processing:

6. Your Rights

Under the GDPR, you have the following rights:

6.1 Right of access

You may request a copy of the personal data we hold about you.

6.2 Right to rectification

You may request the correction of inaccurate or incomplete data.

6.3 Right to erasure ("right to be forgotten")

You may request the deletion of your data, unless we are legally obligated to retain it.

6.4 Right to restriction of processing

You may request the restriction of processing under certain conditions.

6.5 Right to data portability

You may receive your data in a structured, commonly used format.

6.6 Right to object

You may object to the processing of your data for marketing purposes.

6.7 Right to withdraw consent

You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

7. Exercising Your Rights

To exercise any of the above rights, please contact us:

Email: hi@akuson.art

We will respond to your request within 30 days. In complex cases, the deadline may be extended by an additional 60 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption for secure data transmission
• Secure servers with access restricted to authorized personnel only
• Regular security updates
• Access policies based on the principle of least privilege

9. Children's Data

We do not knowingly collect personal data from individuals under the age of 16. If we become aware that we have collected data from a minor without parental/guardian consent, we will delete it immediately.

10. Filing a Complaint with the Authority

You have the right to file a complaint with the Hellenic Data Protection Authority (HDPA):

• Address: 1-3 Kifisias Avenue, 115 23, Athens
• Telephone: +30 210 6475600
• Website: www.dpa.gr
• Email: contact@dpa.gr

11. Changes to the Policy

We reserve the right to update this policy. Significant changes will be announced on the website or via email.

12. Contact

For any questions regarding the protection of your data:

• Email: hi@akuson.art
• Support hours: Monday - Friday, 10:00 - 18:00