Terms of Use

Last updated: February 2026

Welcome to the online store of akuson akuson (hereinafter "aküson", "we", "us"). These Terms of Use govern the use of our website akuson.art and the purchases you make through it.

1. Business Details

2. Acceptance of Terms

By accessing or using our website, you fully accept these terms. If you disagree with any term, please do not use the website.

We reserve the right to modify the terms at any time. Changes take effect immediately upon publication on the website.

3. Products and Services

3.1 Product Descriptions

We make every effort to accurately depict and describe our products. However:

• Photographs are indicative and may differ slightly from the final product
• Colors may appear differently depending on your screen
• Each handcrafted product is unique and may have minor variations

3.2 Availability

Product availability is updated in real time. In the event that a product is unavailable after you have placed your order, we will notify you immediately and offer you alternative options or a full refund.

3.3 Customized Products

For customized products (custom orders):

• Design confirmation is required before production
• Delivery times may be longer
• They are not subject to the right of withdrawal (see Return Policy)

4. Orders and Payments

4.1 Order Process

1. Select the products you wish to purchase
2. Add them to the shopping cart
3. Fill in the delivery details
4. Choose shipping and payment method
5. Complete the order

Your order is considered finalized upon payment confirmation.

4.2 Payment Methods

We accept the following payment methods:

• Credit/Debit card (Visa, Mastercard)
• PayPal
• Bank transfer

4.3 Transaction Security

All payments are processed through secure, encrypted channels (SSL). We do not store credit card details on our servers.

4.4 Prices

• All prices are in Euros (€)
• Prices include 24% VAT where applicable
• Shipping costs are calculated separately at checkout

5. Shipping and Delivery

For details regarding shipping methods, costs, and delivery times, please refer to our Shipping Policy.

6. Returns and Cancellations

Our return policy fully complies with Greek Law 2251/1994 and EU Directive 2011/83/EU. For details, please refer to our Return Policy.

7. Intellectual Property

7.1 Rights

All content on the website, including:

• Texts, graphics, and photographs
• Logos and trademarks
• Product designs
• Source code

constitutes the intellectual property of aküson and is protected by Greek and international intellectual property laws.

7.2 Permitted Use

Personal, non-commercial use of the content is permitted. The following are expressly prohibited:

• Reproduction or copying for commercial purposes
• Modification or alteration
• Distribution without written permission

8. Protection of Personal Data

The processing of your personal data is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and Greek legislation.

9. Limitation of Liability

9.1 Website Availability

We do not guarantee uninterrupted or error-free operation of the website. We reserve the right to suspend operation for maintenance or upgrades.

9.2 Accuracy of Information

Despite our efforts for accuracy, we are not liable for any errors or omissions in the website content.

9.3 External Links

The website may contain links to third-party websites. We are not responsible for the content or practices of third parties.

10. Governing Law and Jurisdiction

These terms are governed by Greek Law. For any disputes, the courts of Athens shall have exclusive jurisdiction.

In the event of a dispute, you may also contact the Consumer Ombudsman or the European Online Dispute Resolution (ODR) Platform.

11. Contact

For any questions regarding these terms:

• Email: hi@akuson.art
• Support hours: Monday - Friday, 10:00 - 18:00

Use of the website after any change to the terms constitutes acceptance of the new terms.